PQC
PQC NOW

Privacy Policy

Last updated: November 24, 2025

1. Introduction

PQC NOW ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our post-quantum certificate authority services.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

  • Name and email address
  • Account credentials (username and password)
  • Organization information (if applicable)
  • Domain ownership information
  • Payment information (processed securely through third-party providers)
  • Communication preferences

2.2 Automatically Collected Information

When you use our Service, we automatically collect:

  • IP address and device information
  • Browser type and version
  • Operating system
  • Access times and pages viewed
  • Referring website addresses
  • Certificate usage and management activities

2.3 OAuth Information

If you sign in using Google OAuth, we collect:

  • Your Google account email address
  • Your name as provided by Google
  • Your Google profile picture (avatar)
  • Google account ID for authentication purposes

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our certificate authority services
  • Process certificate issuance and management requests
  • Verify domain ownership
  • Process payments and prevent fraud
  • Send administrative information and service updates
  • Respond to your inquiries and provide customer support
  • Monitor and analyze usage patterns and trends
  • Comply with legal obligations
  • Detect, prevent, and address technical issues and security threats

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: With third-party vendors who perform services on our behalf (payment processing, hosting, analytics)
  • Legal Requirements: When required by law, subpoena, or court order
  • Business Transfers: In connection with a merger, sale, or acquisition of all or part of our business
  • Protection of Rights: To protect our rights, property, or safety, or that of our users
  • With Your Consent: When you explicitly agree to the sharing

We do NOT sell, rent, or trade your personal information to third parties for marketing purposes.

5. Certificate Transparency

As a certificate authority, certain information related to issued certificates (such as domain names, organization names, and certificate serial numbers) may be publicly logged in accordance with industry standards and security practices.

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Secure password hashing
  • Regular security assessments
  • Access controls and authentication
  • Monitoring and logging of system access

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Maintain certificate issuance records as required by industry standards

Certificate issuance records are retained for a minimum period as required by certificate authority audit standards (typically 7 years).

8. Your Rights and Choices

You have the right to:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your information (subject to retention requirements)
  • Opt-Out: Unsubscribe from marketing communications
  • Data Portability: Request a copy of your data in a structured format
  • Withdraw Consent: Withdraw consent for processing where applicable

To exercise these rights, please contact us at info@pqcnow.com

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Maintain your login session
  • Remember your preferences
  • Analyze site usage and performance
  • Provide security features

You can control cookies through your browser settings, but disabling certain cookies may affect functionality of the Service.

10. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

  • Posting the updated policy on our website
  • Sending an email notification
  • Displaying a prominent notice within the Service

Your continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.

14. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: info@pqcnow.com Website: https://pqcnow.com

Your Privacy Matters: We are committed to protecting your privacy and handling your data responsibly. If you have any questions or concerns about how we handle your information, please don't hesitate to contact us.